Frequently Asked Questions
Planning your Tenerife holiday? We've answered some of the most common questions about our excursions, activities, bookings and services to help make your experience as simple and stress-free as possible. Can't find the answer you're looking for? Our friendly team is always happy to help.
Find Everything In One Place
Looking for a specific page or experience?
Use our sitemap to quickly browse all of the pages available on the Fun in the Sun Tenerife website. Whether you’re searching for exciting excursions, family attractions, boat trips, VIP experiences or helpful booking information, you’ll find everything organised in one convenient place.
Booking & Reservations
How do I book an excursion?
Booking is quick and easy. Simply choose your experience, select your preferred date and complete your secure online booking. You’ll receive a confirmation email once your reservation has been completed.
Will I receive a booking confirmation?
Yes. Once your booking has been completed, we’ll send a confirmation email with all the information you need.
Can I book excursions once I'm in Tenerife?
Absolutely. You can book online at any time or visit our shop in Playa de Las Américas where our team will be happy to help.
Excursions & Activities
What are the most popular things to do in Tenerife?
Some of our most popular experiences include boat trips, whale watching, Siam Park, buggy tours, jet skiing, evening shows and VIP experiences.
Are your excursions suitable for families?
Yes. We offer a wide range of family-friendly attractions and activities suitable for children and adults.
Do I need to book in advance?
We recommend booking early, especially during busy holiday periods, as many of Tenerife’s most popular experiences sell out quickly.
Payments
What payment methods do you accept?
We accept secure online payments using major debit and credit cards.
Is it safe to book online?
Yes. All online payments are processed securely to help protect your personal and payment information.
Cancellations
Can I cancel my booking?
Cancellation policies vary depending on the experience you’ve booked. Please refer to our Cancellation Policy or contact our team for assistance.
Can I change my booking date?
Where possible, we’ll always do our best to accommodate changes. Please contact us as soon as possible if you need to amend your booking.
Contact & Support
How can I contact Fun in the Sun Tenerife?
You can contact us by phone, WhatsApp, email or by visiting our shop in Playa de Las Américas.
Can you help me choose the right experience?
Absolutely. Our local team is happy to recommend activities based on your interests, budget and holiday plans.
Still Have A Question?
If you can’t find the answer you’re looking for, our friendly team is here to help. Whether you need advice, booking assistance or recommendations, we’re only a message away.